配送ポリシー
Shipping Policy
Processing Time
All orders are processed within 1–3 business days.
Each piece is carefully prepared and inspected before shipment.
During peak periods or special releases, processing time may be slightly extended.
Shipping Time
Estimated delivery times:
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United States: 7–12 business days
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Europe: 7–15 business days
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Southeast Asia: 5–10 business days
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Other regions: 10–20 business days
Please note that shipping times are estimates and may vary due to customs clearance or local logistics conditions.
Shipping Fee
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Free standard shipping on orders over $69 USD
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Flat rate shipping: $6.99 USD for orders below $69
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please allow 1–3 days for tracking information to update.
Customs & Duties
International orders may be subject to customs duties and taxes, which are determined by your local customs authority.
These charges are the responsibility of the customer.
We recommend checking with your local customs office for more information.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us at:
15135507426@163.com
We will assist you in tracking your order and finding a solution.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery.
Include your order number and clear photos of the issue.
We will resolve the issue as quickly as possible.
Contact
For any shipping-related inquiries, please contact:
15135507426@163.com
We appreciate your patience and trust. Each order is prepared with intention and care.